The Highland Care Pavilion’s Same Day Clinic serves patients who need immediate care for serious but non-emergency illnesses and injuries.
Clinic hours are 8:00am-5:00pm weekdays, 8:00am-4:30 pm on Saturdays, and 8:30am-4:00pm on Sundays. Appointments can be made by calling the call center at 510.437.8500. Same day appointments are available. Call center lines open at 6:00am Monday through Saturday, and 7:00am on Sundays.
Courtesy phones that connect directly with the call center are available on the fourth floor of the Highland Care Pavilion. The phones are across from the elevators and next to the vending machines.
With 4,340 square feet, the Same Day Clinic has 13 separate examination rooms and a large open area, with its own waiting room, registration, triage and financial counseling areas. A radiology suite and lab drawing station also are nearby.
The Same Day Clinic accepts patients who are 18 and older (for information on Pediatrics Services, click here).
The Same Day Clinic typically treats:
- Bladder and Urinary Infections
- Ear Infections
- Gastritis / Indigestion
- Headaches / Migraines
- Insect Bites
- Joint Pain
- Minor Back Pain
- Minor Cuts
- Minor Lacerations
- Pink Eye
- Sinus Infection
- Skin Conditions
- Sore Throats
- Sprains and Strains
- STD Screening & Treatment
- Stomach Flu
- Upper Respiratory Infections
For patients with chronic conditions, but no primary care doctor, Same Day Clinic staff members can assist in finding a primary care physician at one of Alameda Health System’s convenient Wellness Center locations: Highland Wellness, Eastmont Wellness, Hayward Wellness, or Newark Wellness.
The Same Day Clinic also has a team of financial counselors who assist patients with their registration and eligibility needs. Health services are available for all, regardless of financial standing, including those that are experiencing homelessness.
The Same Day Clinic does not provide services for treating medical emergencies or conditions that require emergency care. That includes patients who think they may have a life-threatening emergency or are suffering from serious shortness of breath, chest pain, sudden paralysis of the arms or legs, or other severe immediate problems. These patients should seek care in the Emergency Department located at the entrance of Highland Hospital.