The Same Day Clinic in the new Highland Care Pavilion is open and ready to provide you with medical care for serious, but non-emergency, illnesses or injuries.
1. Where is the Same Day Clinic located?
The Same Day Clinic is located on the 4th (ground) floor of the new Highland Care Pavilion on the Highland Hospital Campus.
2. How do I get an appointment at the Same Day Clinic?
Call (510) 437-8500 starting at 6 am Monday through Saturday, and 8am on Sundays, until all appointments are filled for the day. Courtesy phones are available on the 4th floor of the Highland Care Pavilion. The phones are across from the elevators and next to the vending machines, look for the phone signs above this alcove. These phones connect directly with the call center.
3. Can I drop-in and get an appointment when it's convenient for me?
You do need to make an appointment to visit the Same Day Clinic. Call (510) 437-8500. The call center opens at 6am Monday through Saturday, and 8am on Sundays. Same day appointments are available. Courtesy phones that connect directly with our call center are available on the 4th floor of the Highland Care Pavilion. They're across from teh elevators and next to the vending machines.
4. What are the hours I can see a health care provider at the Same Day Clinic?
Appointments are available: Monday – Sunday: 8 am-5 pm
5. What services are provided at the Same Day Clinic?
Our dedicated medical staff provides treatment for illnesses and injuries that require immediate, but non-emergency attention. They also provide care for patients who need timely access to health care, but do not have a primary care doctor.
6. What services are not provided at the Same Day Clinic?
The Same Day Clinic does not provide services for the treatment of medical emergencies or conditions that require emergency care. Patients with this level of need should seek care in the Emergency Department located in the entrance of Highland Hospital.
7. Can I be seen at the Same Day Clinic if I don’t have insurance?
The clinic has a dedicated team of financial counselors who assist patients with their registration and elegibility needs including Covered California and Medicare
8. What if I don’t have a doctor?
The clinic will help you find a primary care physician at one of three convenient wellness center locations in Oakland, Hayward and Newark.
Please click for printable (hand-out) Same Day Clinic Brochure
HIGHLAND CARE PAVILION
Same Day Clinic
1411 E. 31st Street, Oakland CA. 94602